Tuesday, August 7, 2012

Job Posting: Though this would be the easiest way for me to post a job description online. Sorry for the inconvenience

Customer Service Guru Needed!!

Do you enjoy making other people happy? Good, because we need you on our team.

We're an up and coming accounting/tax firm that's looking for a customer service expert that thrives in a fast paced environment. The ideal candidate puts the needs of clients and prospects above their own and is willing to do whatever it takes to insure that day to day life runs smoothly.

If this sounds like you, keep reading!

The Job (what you do):

  • Constant interaction with prospects and clients via phone, email and walk-ins
  • Facilitating communication between consumers and our professionals, but also between employees
  • Dealing with requests, by clients and/or vendors, and making sure that each person's needs are met to the best of your ability
  • Representing yourself and our firm with the highest integrity


The Candidate (who you are):

  • Makes consumer relations goal numero uno
  • Takes pride in being the face of the company, and making sure that we put our best foot forward
  • Has extensive phone and face-to-face interaction experience
  • Always smiling, especially on the phone
  • Can make even biggest frowns turn upside down
Requirements & Qualifications:
  • Solid background in customer service
  • Impeccable writing ability
  • Good multitasking skills (not just walking and chewing gum either! :))
  • Willingness to learn
Optional:
  • Being Awesome!
  • Sense of humor
  • Movie watcher and overall literary mind
  • Cheese Connoisseur

If this sounds like the ideal position for you, and you think you're cool enough to hop on our awesome train please reply Patrick to this email with your resume and cover letter with "Cool Rep 'Your Name'" in the Subject Line!

Hope to hear from you soon!!

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